A Higher Standard in Computer Services

Serving Sequim and the North Olympic Peninsula.  Phone (360) 683-0744

Email: mark"at"computer-mark.com [Please replace "at" with @] (spam is out of control)

 

Welcome

Network Solutions

Network Repairs & Maintenance

Network Printing

Hardware Repairs  and Upgrades

Laptop Repairs

LCD Monitor Backlight Repairs

Hardware & Software Conflict Resolution

Custom Configurations

Web Page Development

Software Efficiency Solutions

Tutoring and Training

About Mark

Other Services By Mark Does It All

Extreme Links

 

 

 

About Mark Grime

I have been working in the computer/engineering industry for 13+ years.  My most recent  experience includes 4 years as a Color Network Engineer at  Toshiba America Business Solutions where responsibilities included: Instruction of Fiery color controller technical training, telephone support for Fiery and Toshiba color products in all supported network environments, development of curriculum, lesson plans and student workbooks for controller training, write scripts for computer based training and webinars for color printing products, built classroom networks and implemented recovery methods for all student PC and Macintosh workstations, visited accounts with problems too difficult to solve via telephone support.

My previous experience includes:

  •  1 year as Associate Engineer / Network Administrator at Aetas Inc. where my responsibilities included setup and tooling for a wide range of experiments using various National Instruments digital & analog data acquisition products, high-speed cameras, electrostatic voltmeters, and various other test equipment. Also created schematic diagrams in OrCad and assisted with design and prototyping of test instruments & fixtures to conduct experiments. Other responsibilities included generating graphical test patterns and converted graphical formats in Illustrator & Photoshop. Network responsibilities included computer administration and expansion of a 75 station NT4.0 / Exchange server network and provided desktop support for all user software issues. Additional software responsibilities were to generate & adjust plots, graphs, databases, LabView programs, Excel Basic, and Access Basic for various lab experiments and data presentation.

 

  • 1 year as Service Engineer / Network Administrator at Polytec PI where  responsibilities included calibration and repair of a wide range of micro/nano positioning devices including piezoelectric stages/stacks, strain gages, LVDT sensors, capacitive sensors, motorized micrometers, fiber alignment setups, electronic controllers, etc. Network responsibilities included the maintenance of a Novell 3.11 network and setup new Novell 4.2 network server, upgraded all nodes, implemented Y2K compliance, migrate all server software, setup software changes and import data from existing database, created and executed backup and RAID data protection system, administer user accounts, assisted all users with workstations,  Also supported all telecommunications expansion; administered all extensions and voicemail accounts.

 

  • 1 year as R&D Electronics Technician /Field Service engineer for Voxel Inc. (Digital Holography) Responsible for maintaining and documenting remote Beta site of proprietary holographic medical imaging device, Assisted in the development of Electro-mechanical devices to meet needs of optical, mechanical, and electrical engineers. Provided service consultation for engineering product development. Generated schematic diagrams in AutoCAD and PSpice. Fabricate parts from blueprints for R&D. Create mechanical mounts for precision optical components in optical R&D lab. Established modifications to enhance laboratory equipment. Performed preliminary testing and evaluation of electronic devices for circuit development.

 

  • 11 years as Color Graphics Service Representative for  Ikon Office Solutions (formerly Ameritech Communications)   Responsible for installation, service, preventative maintenance, and customer training of Ricoh and Canon color laser copiers and printers at customer locations. Trained new technicians on service procedures and techniques. Installed hardware and software for Fiery i series & XJ series color laser print servers also installed and supported Color Bus Cyclone Color Print Servers.

Technical Skills

Hardware:

  • 27 years of electronic and mechanical troubleshooting and repair background.

  • Factory service training instructor for Fiery and Toshiba color controllers and products.

  • Experienced with color calibration instruments including Densitometers, Spectrophotometers, QEA Color analyzers etc.

  • R&D experience with optical, mechanical, and electronic device development.

  • Solid understanding and scientific uses of micro positioning and nano positioning equipment, servo loops, LVDT, strain gages, capacitive sensors, etc.

  • Highly experienced with the use of schematic diagrams and blueprints for prototyping and product development.

  • Can troubleshoot analog and digital circuits to component level.

  • Extensive use of oscilloscopes, function generators, DMMs, data acquisition devices, lasers, frequency counters, power supplies, LCR meters, etc.

  • More than 13 years of PC hardware, software, and network configuration experience.

  • Data acquisition experience with NIDAQ Products & Omega DaqBook.

  • Shop tools, hand tools, power tools measurement devices etc.

  • Applications using Lasers, Holography, Optics, Resonance and associated technologies in graphical, non-destructive testing, and medical environments.

  • Knowledge of optical instrumentation components including beam splitters, wave plates power meters, fringe-lockers, spatial filters, galvos, polygons, etc.

Software:

  • Proficient with DOS, Windows 3.1, Windows 95/98, Win2k Server, 2K Advanced Server, NT 4.0 Workstation/Server, Server 2003, Windows XP Home/Pro/MCE and Mac OS 8.x/9.x/10.2 in networking environments. 

  • Currently Beta Testing Microsoft Vista and Office 2007

  • Setup and administration of Windows 95/ NT/ 2000/ 2003/ XP, Novell NetWare 3.12/4.1/4.2/5.x networks.

  • MS Office 4.0 to 2004, Visio 2000 to 2004, Perfect Office to version 8

  • Graphics program support in network printing environment including Adobe PhotoShop 3.5 / 4.0 / 5.5 / 6 / 7, Illustrator 8 / 9, / PageMaker 6.5 / 7, In Design 2.0, Corel Draw & PhotoPaint 6 / 8 / 9 / 10 /11, Quark Express 3.x / 4.x / 5.x, MS Publisher 97 / 2000 / 2002

  • Familiar with most Backup, UPS, Partition, Imaging, and system protection utilities.

  • Familiar with many programs used in Web Development

  • Expert abilities with device installation and solving hardware/software conflicts.

  • AutoCAD, OrCad, PSpice, LabView, and DASYLab circuit design, analysis, and data acquisition software experience.

  • Skilled with many special utilities for file management, configuration management, reference, records, mail, web tools, graphics, print spoolers, etc.

I look forward to working with you to resolve any computer related issues you may have. 

Mark T. Grime

Owner/Engineer

Computer-Mark

Phone (360) 683-0744

email: mark@computer-mark.com

 

 

Phone (360) 683-0744

Email: mark"at"computer-mark.com [Please replace "at" with @] (spam is out of control)